Copthorne Cameron Highlands, Cameron Highlands
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
What our guests says about facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
- Billiard tables
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
Dining
- Restaurant
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
- Children's play area
Spa & Leisure
- Indoor swimming pool
- Garden area
- Massage
Room features
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a mixed experience at the hotel. The rooms, despite being cleaned, had poorly fixed broken furniture, which was a letdown for my birthday holiday. On the bright side, the reception staff were very helpful, especially when we needed to change our reservation to Tower. However, the location proved to be a downside with issues in the bathrooms. The strategic location for guests to enjoy the cold weather of Cameron Highland was a plus, but the dining options left much to be desired.
Although the rooms had some issues like a poor smell and old furniture, they were relatively big and clean. The location of the hotel is excellent for exploring nearby attractions.
It was my husband's birthday surprise treat, and the room was spacious and comfortable. However, the room had a strange smell, and it seemed like the staff did not clean it properly.
The hotel offers spacious rooms, but they require better maintenance, especially the carpets, which have visible stains. The paint smell is noticeable, and the breakfast buffet lacks variety. The service is mixed, with staff showing a good attitude overall despite some issues with friendliness and slow table cleaning. The location is convenient for accessing crowded areas like Kea Farm and Brinchang with helpful staff to assist guests following safety protocols. The dining experience is disappointing as it caters mainly to Asian tastes, lacking diversity for Western or Arab guests. The facilities are average, providing essential amenities but nothing extraordinary.
The hotel offers spacious rooms that are well-equipped with complete electrical appliances, although they could benefit from a much-needed update in furniture and amenities. Despite being a bit chilly in the evenings, the room setup was good overall, with ample lighting available. A spare blanket or reverse cycle air conditioner would have enhanced the comfort for a better night's rest.
The hotel has a fantastic location, set in the heart of Cameron Highlands and surrounded by beautiful scenery. Although the rooms lack some basic facilities like towels and slippers, the overall experience was decent, despite a slight damp wood smell.
I had a mixed experience at the hotel. The rooms were clean and comfortable, but the noise levels were a bit disruptive and affected the peace and harmony inside. However, the basic amenities were well maintained, offering a comfortable stay overall. The service was decent, with prompt responses to inquiries and requests, but some aspects were out of order. The location was very convenient with access to attractions and market areas, but traffic during the holiday season was a downside. The dining experience was superb with a variety of traditional and Western foods, but some restrictions affected the overall experience. The facilities were decent overall.
Staying in the superior deluxe room with a king-size bed on the 5th floor offered a renovated unit with great scenic views from the balcony. However, some basic amenities like hand towels were missing, and housekeeping sometimes forgot to replace the floor mat after cleaning, which is essential after a long bath.
The hotel offers spacious rooms but had some cleanliness issues and room maintenance concerns. The service was efficient but lacked friendliness. The location is excellent, near major attractions and with easy parking access. The dining experience was superb, with a wide variety of food options available.
I had a mixed experience at this hotel. The rooms required a lot of maintenance, but the play area was a nice touch with clean towels. The cleanliness could have been improved, especially the showroom doors, windows, curtains, and tables.